CROSSING HIERARCHIES IN ORGANIZATIONS: MAKING SENSE OF EMPLOYEE DISSENT AND CIRCUMVENTION ON INTERNAL SOCIAL MEDIA

Crossing hierarchies in organizations: Making sense of employee dissent and circumvention on internal social media

This paper explores how and why visibility and persistence factors affect employee communication on internal Managed Switches social media (ISM) and influence organizational dissent.This study presents findings from a single case study conducted at a Danish bank.Discussions initiated by employees on ISM were studied for four months, and 24 employee

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